Customer Service Manager - State Farm Agent Team Member Castle Rock, CO

Customer Service Manager - State Farm Agent Team Member

Full Time • Castle Rock, CO
Responsive recruiter
Benefits:
  • 401(k)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development
Position Overview:
Are you an experienced State Farm professional with strong leadership skills? Do you thrive in a managerial role while delivering excellent customer service? We are seeking a Customer Service / Office Manager to oversee operations, support team members, and ensure exceptional client experiences.

As the Customer Service Manager, you will play a key role in managing daily office operations while leading and supporting the team. Your prior State Farm experience will be essential in driving efficiency, fostering client relationships, and ensuring seamless operations.

Responsibilities:
  • Manage office operations and ensure smooth workflow
  • Provide leadership, training, and mentorship to the team
  • Oversee customer service interactions, ensuring high-quality support
  • Ensure compliance with State Farm policies and procedures
  • Collaborate with the agent on business strategies and goals
Requirements:
  • Prior State Farm insurance experience (required)
  • Property/Casualty and Life/Health insurance licenses
  • Strong leadership, problem-solving, and communication skills
  • Ability to manage multiple priorities at once
  • Experience with State Farm systems and procedures
If you are a motivated professional with a passion for leadership and customer service, we’d love to hear from you!

Disclaimer: We are accepting ongoing applicants for this position as we are always looking for great employees to add to our team!
Compensation: $50,000.00 - $70,000.00 per year




 

State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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